Privacy Policy
This policy explains how LeadGeneration.io collects, uses, and protects personal data when you visit our website, enquire about our services, or work with us. We are committed to handling your information transparently and in line with UK data protection law.
At A Glance
- We only collect the data we need to respond to enquiries and deliver our services.
- We never sell your personal data to third parties.
- You have clear rights over your data, and you can exercise them at any time.
- You can contact us at hello@leadgeneration.io with any privacy questions.
1. Introduction
LeadGeneration.io ("we", "us", or "our") is a UK-based lead generation company. We act as a data controller for the personal data described in this policy. This policy applies to our website, our enquiry and contact forms, and the services we provide to our clients.
By using our website or submitting an enquiry, you acknowledge that you have read and understood this policy. If you do not agree with it, please do not use our website or submit your information to us.
2. Information We Collect
We collect information that you provide directly to us, as well as limited technical information that is gathered automatically when you use our website.
Information you provide
- Contact details such as your name, business email address, and phone number.
- Company information such as your organisation name, industry, and typical lead volume.
- The content of any message, enquiry, or correspondence you send to us.
Information collected automatically
- Technical data such as your IP address, browser type, and device information.
- Usage data such as the pages you visit, referring sources, and time spent on the site.
- Cookie data, which is described in more detail in our Cookie Policy.
3. How We Use Your Information
We use the information we collect for clearly defined purposes, and only to the extent necessary to achieve them.
- To respond to your enquiries and provide the information or quotes you request.
- To deliver, manage, and improve our lead generation services.
- To communicate with you about your account, campaigns, and results.
- To understand how our website is used and to improve its performance.
- To comply with our legal and regulatory obligations.
4. Legal Bases For Processing
Under the UK GDPR, we rely on one or more of the following legal bases when we process your personal data.
- Consent, for example when you opt in to marketing communications.
- Contract, where processing is necessary to provide services you have requested.
- Legitimate interests, such as running and improving our business, provided your rights do not override those interests.
- Legal obligation, where we are required to process data to comply with the law.
5. Sharing Your Information
We do not sell your personal data. We only share it in the limited circumstances set out below.
- With trusted service providers who help us operate our business, such as hosting, analytics, and email platforms.
- With clients where you have expressly asked to be connected as a qualified lead, and only with your consent.
- With professional advisers, regulators, or authorities where required by law.
Every service provider we work with is bound by contractual obligations to protect your data and to process it only on our instructions.
6. Data Retention
We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.
7. International Transfers
Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses, so that your data continues to receive a comparable level of protection.
8. Your Rights
You have a number of rights over your personal data. You can exercise any of them free of charge by contacting us.
Access
Request a copy of the personal data we hold about you.
Rectification
Ask us to correct data that is inaccurate or incomplete.
Erasure
Request that we delete your personal data where appropriate.
Restriction
Ask us to limit how we use your data in certain cases.
Portability
Receive your data in a portable, machine-readable format.
Objection
Object to processing based on our legitimate interests.
You may also withdraw consent at any time and complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data properly. We would, however, appreciate the chance to resolve any concerns first.
9. Data Security
We use appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. While no system can be guaranteed completely secure, we review our safeguards regularly and limit access to data to those who need it.
10. Cookies
Our website uses cookies and similar technologies to function correctly and to help us understand how it is used. For full details of the cookies we use and how to manage them, please see our Cookie Policy.
11. Changes To This Policy
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will revise the date shown at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at hello@leadgeneration.io or call 03301 334 005. You can also write to us at Regent House, Heaton Lane, Stockport, SK4 1BS.
